All of the jewellery on this site is designed and handmade by jewellery designer Floriana Hartland. Once payment is made, the order will be processed and ready to ship within 3 to 5 business days. Please allow 5-10 business days for delivery in Canada. International orders can take approximately 2-6 weeks depending on location. Tracking is not provided with standard shipping. If you would like your item sooner, please contact us before you place your order and you will be advised the extra shipping costs. Customers are responsible for any border custom fees, if applicable.