Quick FAQ

Before you place your order, check out the links below.The information will help you make sure your new jewellery fits you just right, and save you from the hassle and expense of returning your jewellery for the correct size. Feel free to contact us if you have any questions about this information, or if you need to special order a custom necklace or bracelet size. If you do need to send back your jewellery because it doesn't fit properly, please refer to the return policy and consult the full FAQ guide to determine the correct size for reordering.

What size should I order?

for Necklaces

for Chokers

for Bracelets

for Rings

for Petite and Plus Sizes

How are custom orders handled?

How do I take care of my jewellery?

Will my order be exactly as shown in the listing picture?

Can anyone wear Jewelshart jewellery?

Do you offer international delivery?

How will my order be packaged?

What is your return policy?

Can I cancel my order?

How do I track my order?

​How long will it take until I receive my order?